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This privacy policy explains how we process personal data in accordance with the EU General Data Protection Regulation (GDPR) when you use this website and our quote and contact forms.
The controller responsible for processing your personal data is HASEGAWA Türkiye, Istanbul, Türkiye. You can contact us about data protection using the e-mail address given on our contact page.
When you submit our quote or contact form, we process the data you provide: your name, company, e-mail address, telephone number and the content of your message (including any product or project details). If you contact us by e-mail, we process your e-mail address and the content of your correspondence.
We use service providers for website hosting and e-mail delivery, such as Cloudflare. They process data on our behalf and only to the extent necessary to provide their services. We do not sell your personal data.
HASEGAWA Türkiye is based in Türkiye, and your data is processed in Türkiye, which is outside the European Economic Area. Our service providers may also process data in other countries. Where data is transferred outside the EEA, we rely on the safeguards available under Chapter V GDPR, or on the transfer being necessary to answer your request or to perform a contract with you (Art. 49(1)(b) GDPR).
We keep enquiry and quotation data for as long as necessary to handle your request and any resulting business relationship. Where a contract is concluded, data is retained for the periods required by applicable commercial and tax law. Data is then deleted.
You have the right to access your personal data, to have it rectified or erased, to restrict its processing, to data portability and to object to processing based on legitimate interests (Art. 15–21 GDPR). To exercise these rights, contact us using the e-mail address on our contact page.
You also have the right to lodge a complaint with a data protection supervisory authority, in particular in the EU member state of your habitual residence, place of work or place of the alleged infringement.